Our onboarding and Q&A sessions are great tools for organizations to use to help them get familiar with our testing portal or to answer any questions regarding their overall testing program.
We recommend that everyone attends an Onboarding and Q&A Session to learn best practices of using the testing portal and to have any questions answered you may have ahead of your testing days.
If you would like to complete a recorded video training session, you may do so HERE.
If you choose this option, please select the state in which you will be conducting testing and make sure you complete the form, in its entirety. The form will not autosave responses, so please ANSWER ALL QUESTIONS & HIT THE SUBMIT BUTTON before closing your browser window!
Live Zoom Trainings
Register for a double collection onboarding session by following the link here.
- Tuesdays 9:00 -10:00am EST
- Fridays 1:00 - 2:00pm EST
Register for an individual PCR onboarding session by following the link here.
- Tuesdays 3:30 - 4:30pm ET (12:30pm PT)
- Wednesdays 6:00 - 7:00pm ET (3:00pm PT)
If you have any questions that didn't get answered in an onboarding session, feel free to drop into one of our open Q&A Sessions to talk to a member of our team. These sessions do not require pre-registration.
- Mondays 4:45-5:30pm EST
- Wednesdays 4:30-5:30pm EST
- Fridays 9:00-10:00am EST