- Concentric Closure Dates
- General Holiday Policy
Concentric Closure Dates
Concentric will be closed and will not provide staffing, couriers, live onboarding sessions, or Helpdesk support on the following holidays.*
Labor Day: Monday September 5
Veterans Day: Friday November 11
Thanksgiving: Thursday and Friday November 24 & 25
Holiday Break: Saturday December 24- Monday January 2
Birthday of Martin Luther King Jr: Monday January 16
Washington’s Birthday/Presidents' Day: Monday February 20
Memorial Day: Monday May 29
Juneteenth Independence Day: Monday June 19
Independence Day: Tuesday July 4
*On Indigenous Peoples' Day (Monday October 10th), most testing support is available except live onboarding sessions, which are cancelled.
General Holiday Policy
Clients Using FedEx
Clients impacted by holidays can plan to resume their normal testing schedule the following week. Any additional testing days scheduled the week of a holiday will still occur.
Clients Using Couriers
With the exception of Monday holidays, we are unfortunately unable to accommodate courier schedule adjustments to shift testing days for holiday weeks.
For courier clients who test on other days during a holiday week (for example, on the Monday through Wednesday of Thanksgiving week), testing will be scheduled at your usual date and time. Test Champions, please let us know if you would like to cancel instead by submitting a support ticket.
Monday Holiday Policy
In an effort to serve all Monday-testing courier sites during "Monday holiday" weeks, Concentric shifts schedules for these organizations. Monday holiday weeks include:
Birthday of Martin Luther King Jr
Washington's Birthday/Presidents' Day
More scheduling details specific to your program are sent via email in the weeks leading up to each of these days.